Are you an Effective Manager?


If some1 asked you what kind of manager u want to become what would you say?
Result oriented? People oriented? What makes you more effective as a manager?
We see people who are not happy either with technology they work with or the manager they work with
How best you can manage ur people(resource).
Consider these points.

  • How effective are you at setting Goals for self and subordinates?

Remember, 80-20 rule. 80% of your important results will come from 20% of your
goals.

Your resources fail to deliver because you haven’t made it clear to them about their roles and responsibilities. Understanding what your responsibilities are, are the first step for goal settings

You haven’t shared the common goal of your team.

  •  Are you appreciating your people?

Honestly, we have forgotten to appreciate people when they do the exceptional work. That can be driving force, while they always care about CSAT (Customer satisfaction) they often forget about ESAT (Employee Satisfaction) if you do not keep your team happy achieving Customer satisfaction becomes hard. Think about it.

How many of us have undergone situations where managers forgets the 8 out of 10 things done wonderfully and remembers 2 tasks incompletely/improperly done?

  • Are you giving them enough opportunities to learn?

A leader should always try to give their team opportunities to handle tasks independently , give them space to think creatively and come up with ideas and suggestions

I honestly believe sending my team member on training wherever I find the skill gap , so that it will help them and team in managing the project deliverable better

How often we see manger observing our
activities very closely. I think keeping track of performance of team and closely monitoring the pattern they work is useful.

Or its up to you to decide if you are happy with your present role and don’t want to take added responsibility in the new role and grow as individual/professional that is also your wish 🙂 either way good luck:)

So would like to ask you folks.. what would feel would make you an effective manager

Advertisements

The Drama triangle


In the previous post, I discussed about whiteboards at our workplace. The next thing I wrote in that was Drama triangle

Now it is very simple we all see daily drama in office and we think about different roles we are playing in that drama

Stephen Karpman came up with a drama triangle of human interactions, their roles and information transfer.

This theory says we all play 3 specific roles in our work life

  • Victim
  • Persecutor
  • Rescuer

triangle 

 

 

Victim is usually a poor helpless person .who is seeking for help.

Persecutor is a usual a person with power, authority; who pressurizes, sometimes accuses, can be a troublemaker also .In short he is a bad boy 😉

Rescuer: he is heroic. Always helping around, Handles tough situations, making things easier for victims.

 

He came up with this triangle. Now I came across different scenarios and thought how I can form this triangle.

A customer who is pressurized by his boss to generate a monthly report immediately. Then he is unable to do it, as there is a technical glitch. Now he goes to the analyst and seeks help. Analyst then resolves the technical issue and helps the customer to generate the report.

Here, Customer is Victim. Hi Boss is a persecutor and analyst become a rescuer.

Situation 2:

Customer reports an issue constantly abuses analyst for not solving the issue quickly. Then a Technical Lead helps analyst in resolving the problem.

Here Customer becomes a persecutor, Analyst a victim and His Manager a rescuer.

Drama_Triangle-448x360

This applies to personal life situation also. Let us see how:

Let’s say there is a man who constantly dominate over his wife to do household chores and bashes her if everything is not complete on time and then Son/daughter intervenes and says to his mother “ Mother, Let me talk to dad and make him understand your situation . Let me help you in you work also. “And finally helps in resolving things.

So now I leave you with this thought.

Who are playing what role in above situation and keep thinking about different roles you have played in different situation at your workplace.

Have you been only victimized or been a rescuer too?