There are ample situations where I see people playing blame game . one team puts blame on another and the other tries to push the ball each other’s court
This will leave only issues unresolved. I personally hate blame games as I’m solution oriented person .
I have already written a post long back regarding the same by name “Blame it on ..”
So what I want to discuss here is what strategy I used to avoid such thing
Its called RACI Matrix.
R = RESPONSIBLE – for execution of tasks
A = ACCOUNTABLE – own the responsibility
C = CONSULTED – suggestion and advise provider
I = INFORMED –to whom status is to be updated
If I have to map each task against each of these components this is how it looks
Above is the small matrix I prepared for a quick activity. It shows who is playing what role in these activities.
I share it among all the teams involved before I start these activities and let them know that I do not expect a deviation from it during the process
This also helps in conflict resolution among teams who are confused about their roles and responsibilities for a specific task
I have just applied it for a small scenario. It can be applied for various day-to-day tasks also .
You name it, and the matrix appears for you
So folks, what your take on it ?